Privacy Policy

PRIVACY POLICY

1. INTRODUCTION

This document aims to inform you regarding the processing, collection, use and disclosure of information, including your personal data in conjunction with your access to and use of Our Products and Services.

Charaz LLC observes and complies with the applicable laws and regulations relating to the protection and storage of personal information.

This Privacy Policy is applied to all services, products, websites, games, content, together referred as “Products” and/or “Services”, managed by Charaz LLC.

When this policy mentions “Charaz LLC”, “Charaz” “we,” “us,” or “our,” it refers to the Charaz company that is responsible for your information under this Privacy Policy (the “Data Controller”).

This Privacy Policy does not apply to any third-party services or websites linked from or integrated in any Product of Charaz LLC. Such third parties have their own Privacy Policies and Terms of Service, which Charaz does not control in any way.

We are committed to protecting your privacy and take special measures to ensure the confidentiality of Personally Identifiable Information collected from or about you. This Privacy Policy explains what information we collect, how we collect it and why, how we use it and with whom we share it, how you can access and update that information, the choices you can make about how we collect, use, and share your information, how we protect the information we store about you.

Please read this policy carefully. If you do not agree with this privacy policy, or any part of it, if you do not want us to collect, store, use or share your information in the ways described in this Privacy Policy, you may not use our products. You may ask us to delete your account and receive a copy of your information. In case you do not notify us in writing of disagreement or do not take the necessary measures to remove your account, it is considered that you agree fully with the Privacy Policy.

Your use of our Services is treated as an acceptance of the version of this policy in effect at the time of your use.

Applicable to this privacy policy and all relations deriving therefrom shall be the applicable Russian legislation.

If you have any questions about this privacy policy, please contact us at [email protected] and do not use our Products and Services until you are satisfied and can accept this policy in its entirety.

2. TYPES OF INFORMATION WE COLLECT

2.1. INFORMATION YOU GIVE TO US

2.1.1. INFORMATION THAT IS NECESSARY FOR THE USE OF THE PRODUCTS

When you use our Services (whether through a social network, through third-party website integrations or through our Service directly), you may give us information directly (like when you’re setting up your account) and we will store that on our systems and use it for the purposes described in this Privacy Policy.

We ask for and collect the following personal information about you when you use the Products. This information is necessary for the adequate performance of the contract between you and us and to allow us to comply with our legal obligations. Without it, we may not be able to provide you with all the requested services.

2.1.1.1. ACCOUNT INFORMATION
2.1.1.1.1. YOUR EMAIL ADDRESS;
2.1.1.1.2. A PASSWORD;
2.1.1.1.3. OTHER INFORMATION THAT HELPS US MAKE SURE IT’S YOU ACCESSING YOUR ACCOUNT OR HELPS US IMPROVE OUR SERVICES;

2.1.2. INFORMATION YOU CHOOSE TO GIVE US

2.1.2.1. ADDITIONAL PROFILE INFORMATION.

You may choose to provide additional information as part of your profile (such as gender, preferred language(s), city, and a personal description (status)). Some of this information as indicated in your Account settings is part of your public profile page, and will be publicly visible to others.

2.1.2.1.1. A PROFILE PHOTO;
2.1.2.1.2. GAME USERNAME;
2.1.2.1.3. YOUR GENDER;
2.1.2.1.4. APPROXIMATE LOCATION INFORMATION THAT YOU PROVIDE (COUNTRY, CITY);
2.1.2.1.5. BIOGRAPHICAL DETAILS (LIKE YOUR AGE OR AGE RANGE);

2.1.3. INFORMATION YOU GENERATE USING OUR COMMUNICATIONS FEATURES

When you communicate with Us or use the Products to communicate with other users, we may collect information about your communication and any information you may choose to provide when you fill in a form, conduct a search, update or add information to your Account, respond to surveys, post to community forums, participate in promotions, or use other features of the Products.

2.1.3.1. SUPPORT CORRESPONDENCE

We will collect and store the contact information you choose to provide in correspondence with the Support team like your name and contact email address, information about your activity on the Products, and your player user ID and/or social network ID number. We will also store the communications you have with the Support team and any information in those communications in order to provide support and improve the Products.

2.1.3.2. PRODUCTS COMMUNICATIONS

2.1.3.2.1. PARTICIPATING IN MESSAGE BOARDS;
2.1.3.2.2. SENDING MESSAGES OR INVITATIONS TO OTHER PLAYERS;
2.1.3.2.3. CHATTING WITH OTHER PLAYERS;
2.1.3.2.4. POSTING PHOTOS, VIDEOS, DRAWINGS OR TEXTS.

We may access in real-time, record and/or store archives of these communications, comments, photos, videos, drawings or texts to make use of them to protect the safety of our players and Our legitimate rights and property in connection with our Services and Products.

2.2. INFORMATION WE AUTOMATICALLY COLLECT FROM YOUR USE OF THE PRODUCTS

When you use the Products, we automatically collect information, including personal information, about the services you use and how you use them. This information is necessary for the adequate performance of the contract between you and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Products.

2.2.1. USAGE INFORMATION

We collect information about your interactions with the Products and other actions on the Products. In some cases, we will connect this information with your social network ID or Player user ID. This information may include:

2.2.1.1. LOG DATA AND DEVICE INFORMATION

2.2.1.1.1. IP ADDRESSES;
2.2.1.1.2. ACCESS DATES AND TIMES
2.2.1.1.3. THE TYPE OF COMPUTER OR MOBILE DEVICE YOU ARE USING;
2.2.1.1.4. YOUR OPERATING SYSTEM VERSION;
2.2.1.1.5. YOUR MOBILE DEVICE’S IDENTIFIERS, IDENTIFIER FOR ADVERTISING (IDFA);
2.2.1.1.6. YOUR BROWSER TYPES;
2.2.1.1.7. YOUR BROWSER LANGUAGE;
2.2.1.1.8. REFERRING AND EXIT PAGES, AND URLS;
2.2.1.1.9. PLATFORM TYPE;
2.2.1.1.10. CLICK BEHAVIOUR ON A PAGE OR FEATURE;
2.2.1.1.11. LANDING PAGES;
2.2.1.1.12. PAGES VIEWED AND THE FLOW THROUGH THOSE PAGES;
2.2.1.1.13. THE AMOUNT OF TIME SPENT ON PARTICULAR PAGES;
2.2.1.1.14. GAME STATE AND THE DATE AND TIME OF ACTIVITY ON OUR WEBSITES OR GAMES;
2.2.1.1.15. YOUR TELEPHONE NUMBER;
2.2.1.1.16. YOUR BROAD GEOLOCATION (FROM GEOIP LOCATION);
2.2.1.1.17. IN-GAME ACTIVITY

2.2.2. COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and other similar technologies. We and service providers acting on our behalf, like Google Analytics, store log files and use tracking technologies such as:

2.2.2.1. COOKIES, WHICH ARE SMALL PIECES OF DATA TRANSFERRED TO YOUR MOBILE DEVICE OR COMPUTER FOR RECORD-KEEPING PURPOSES;
2.2.2.2. WEB BEACONS, WHICH LET US KNOW IF A CERTAIN PAGE WAS VISITED OR WHETHER AN EMAIL WAS OPENED;
2.2.2.3. TRACKING PIXELS, WHICH ALLOW US OR OUR ADVERTISING PARTNERS TO ADVERTISE MORE EFFICIENTLY AND EFFECTIVELY; AND
2.2.2.4. LOCAL STORAGE OBJECTS, WHICH HELP US TO REDUCE FRAUD, REMEMBER YOUR IN-GAME PREFERENCES AND SPEED UP LOAD TIMES.
2.2.2.5. MOBILE IDENTIFIERS

2.2.3. PAYMENT TRANSACTION INFORMATION

If you purchase a license to use in-game virtual currency or virtual items in the Products, no matter you play it on our domains, on a social network or on your mobile device, our third-party payment processors will collect the billing and financial information it needs to process your charges. We do not collect or store your financial information, like credit card numbers. We may obtain payment information like transaction ID, price and amount, etc.

Our payment processors include Facebook, Google, OK.ru, Apple,VK.com, Telcell.

For any additional questions, please refer to their Privacy Policies.

2.3. INFORMATION WE COLLECT FROM THIRD PARTIES

2.3.1. INFORMATION WE GET FROM CONNECTED THIRD-PARTY APPLICATIONS

If you link, connect, or login to your Account with a third-party service (e.g. Google, Facebook, Odnoklassniki, Vkontakte, Apple), or access our Service on connected third-party applications (including social networks), the third-party service may send us information such as your registration and profile information from that service. This information varies and is controlled by that service or as authorized by you via your privacy settings at that service.

If you access our Products and Services from a third-party application or connect our Services to a third-party application, you should also read that third-party application’s Terms of Service and Privacy Policy. If you are unclear about what information a third-party application is sharing with us, please go to the third-party application to find out more about their privacy practices.

We may access or collect or store some or all of the following information shared by the provider of the connected third-party application:

2.3.1.1. YOUR FIRST AND LAST NAME;
2.3.1.2. YOUR PROFILE PICTURE OR ITS URL;
2.3.1.3. YOUR USER ID NUMBER (LIKE YOUR FACEBOOK ID NUMBER), WHICH MAY BE LINKED TO PUBLICLY-AVAILABLE INFORMATION LIKE YOUR NAME AND PROFILE PHOTO;
2.3.1.4. THE USER ID NUMBER AND OTHER PUBLIC DATA FOR YOUR FRIENDS;
2.3.1.5. THE LOGIN EMAIL YOU PROVIDED TO THAT THIRD-PARTY APPLICATION WHEN YOU REGISTERED WITH IT;
2.3.1.6. YOUR AGE RANGE;
2.3.1.7. OTHER PUBLICLY-AVAILABLE INFORMATION ON THE THIRD-PARTY APPLICATION;
2.3.1.8. ANY OTHER INFORMATION THAT YOU OR THE PROVIDER OF THE THIRD-PARTY APPLICATION SHARE WITH US.

2.3.2. INFORMATION ABOUT “FRIENDS”

You may link your Products Account with your account at a third-party social networking service. Your contacts on these third-party services are referred to as “Friends”. You will be given the option to invite such “Friends” to join you in our Products. Your activities on the Products may be displayed to your Friends on that third-party site with your permission if you decide to share this information.

2.3.3. OTHER SOURCES

We may collect or receive information about you from other sources like third-party information providers to the extent necessary to ensure the adequate performance of our contract with you, or to ensure that we comply with applicable laws, or with your consent. We use this information along with information you provide us directly, for example, to help you and your friends connect or to serve you advertising more tailored to your interests.

We do not own or control these third-party services. These third-party services have their own rules about the collection, use, and disclosure of information.

3. LAWFUL BASIS FOR PROCESSING DATA

We comply with all applicable laws including General Data Protection Regulation (the ‘GDPR’, Regulation (EU) 2016/679, https://www.eugdpr.org/). Under European law, companies must have a legal basis to process data.

3.1. YOUR CONSENT

Where you have provided consent, we process your information, including personal information, as described at the time of consent, to prepare targeted offers of our products and services, to process and analyze your personal and Products usage data, when you participate in promotional activities conducted by Our partners or third parties.

3.2. CONTRACT

as necessary to fulfill our Terms of Service;
adequate performance of the contract between you and us;

3.3. LEGAL OBLIGATION

to enable us to comply with legal obligations;

3.4. VITAL INTERESTS

to protect your vital interests, or those of others;

3.5. LEGITIMATE INTERESTS

our legitimate interest in being able to provide and improve the functionalities of the Products and Services;
our legitimate interest in protecting the Products and Services;
detect and prevent any fraudulent or malicious activity against our Products and Services or our users;
to measure the adequate performance of our contract with you;
as necessary for our (or others’) legitimate interests, including our interests in providing an innovative, personalized, safe, and profitable service to our users and partners, unless those interests are overridden by your interests or fundamental rights and freedoms that require protection of personal data;

4. HOW WE USE INFORMATION WE COLLECT

We use, store and process information, including personal information, about you, to provide, understand, improve, and develop the Products, create and maintain a trusted and safer environment and comply with our legal obligations. It is our legitimate interest to research and optimize our Services; to undertake marketing campaigns personalized to you, that may be of your interest; to improve and measure the performance of the contract with you. It is our legitimate interest to protect us, our services and property from any harm and to comply with the law.

4.1. PROVIDE, IMPROVE, AND DEVELOP THE PRODUCTS

Provide access and use of the Products;
Create game account and enable you to play;
Allowing you to use our social features and communicate with other users;
Operate and optimize the Products by researching and analyzing usage and performance;
Provide technical and customer support;
Communicate with you regarding the service, support and updates;

4.2. CREATE AND MAINTAIN A TRUSTED AND SAFER ENVIRONMENT

Detect and prevent fraud, spam, abuse, security incidents, and other harmful activity;
To protect Our rights and property in connection with our Products;
Comply with our legal obligations;
Resolve any disputes with any of our users;
Enforce our Terms of Service and other policies;

4.3. PROVIDE, PERSONALIZE, MEASURE, AND IMPROVE OUR ADVERTISING AND MARKETING

Send you promotional messages, offers, marketing, advertising, and other information that may be of interest to you based on your preferences;
To notify players of in-game updates, new products or promotional offers;
Personalize, measure, and improve our advertising;
Administer referral programs, rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by Us or our third-party partners;

5. HOW IS THIS INFORMATION SHARED

5.1. AGGREGATED DATA

We may share aggregated information (information about our users that we combine together so that it no longer identifies or references an individual user) and other anonymized information for regulatory compliance, industry and market analysis, demographic profiling, marketing and advertising, and other business purposes.

5.2. YOUR CONSENT

With your consent, we may share your information with third parties or allow them to collect your information from our Services in some ways not specifically described in this Privacy Policy.

5.3. SHARING BETWEEN MEMBERS

When you share and communicate with other users of the Products, some of your data may be shared with or visible to other users. Information about your profile and game activity, like earned in-game currency, number of wins and losses and more, may be visible on leaderboards and to your in-game friends. In addition leaderboards may be posted on our websites. Any posts to messageboards will be visible to other users.

5.4. PROFILES AND OTHER PUBLIC INFORMATION

The Products lets you publish information, including personal information, that is visible to the general public. Parts of your profile page, such as your nickname, your profile picture, game points and account level are publicly visible to others.

5.5. THIRD-PARTY SERVICE PROVIDERS

We use a variety of third-party service providers to help us provide services related to our Products.

We may share information with such third-party service providers like payment processors, data analytics, statistics and research, email, hosting, customer service, consulting, marketing and audit, ad networks.

These providers have limited access to your information to perform tasks on our behalf, and are contractually bound to protect and to use it only for the purposes for which it was disclosed and consistent with this Privacy Policy.

5.6. ADVERTISING AND ANALYTICS

We have advertising on our Products so we can to offer some of our Products or product functionalities for free. We do not actively share personal information with third-party advertisers for their direct marketing purposes unless you give us your consent.

Third-party advertisers may collect or we may share information like performance data, aggregated data, technical information. This information is used to measure performance of the ad campaigns and to provide targeted advertising, whether you have provided consent for this.

Also we have analytics integrated in our Products which is used to monitor and measure player activity for the purposes of maintenance and improving our services.

Third-party advertisers may use of tracking technologies like browser cookies and web beacons and others.

5.7. SAFETY, SECURITY AND COMPLIANCE WITH LAW

We access, preserve and share your information with regulators, law enforcement or others:

In response to a legal request and if required by law;
To detect, prevent and address crime, fraud, unauthorized use of the Products, violations of our terms or policies, or other harmful or illegal activity; to protect our rights and property;
To protect you or others, to prevent death or imminent bodily harm;

5.8. NEW OWNER

If the ownership or control of all or part of our Products or their assets changes, we may transfer your information to the new owner.

6. HOW CAN YOU EXERCISE YOUR RIGHTS PROVIDED UNDER THE GDPR?

6.1. EXERCISE YOUR RIGHTS

You may exercise any rights you have to correct, amend or deleted information about you. If you want to exercise any of the rights described in this section, review, delete, or change the information We have about you or have additional questions, email us at [email protected]. We will respond to your request within thirty (30) days.
Please note that we may ask you to verify your identity before taking further action on your request.
Please note that once you make any changes on your Account settings, it may take an additional period of time (because or technical and procedural limitations) for the changes to become effective. Those changes will be processed promptly, and in no event longer than thirty days.

6.2. LIST OF RIGHTS UNDER GDPR

6.2.1. THE RIGHT TO BE INFORMED

You have the right to be informed about the collection and use of your personal data.

If you want to see your personal information we have stored, email us at [email protected] with subject “Data Export”.

6.2.2. THE RIGHT OF ACCESS

You have the right to access your personal data.

You may access and update some of your information through your Account settings. If you have chosen to connect your Account to a third-party social network, like Facebook or Google, you can change your settings and remove permission for the app by changing your Account settings.

6.2.3. THE RIGHT TO RECTIFICATION

You have the right to have inaccurate personal data rectified, or completed.

If you can not change such personal information on your Account page, email us at [email protected] with subject “Update My Data”You are responsible for keeping your personal information up-to-date.

6.2.4. THE RIGHT TO ERASURE

You have the right to have personal data erased. The right to erasure is also known as ‘the right to be forgotten’. The right is not absolute and only applies in certain circumstances.

If you want your account to be closed and your personal data deleted, email us at [email protected] with subject “Account erasure”.Please include your account details like: username, email address and/or your social network ID for the social network from which you access our Services. We will respond to your request within thirty days.

6.2.5. THE RIGHT TO RESTRICT PROCESSING

You have the right to request the restriction or suppression of use of personal data.

This is not an absolute right and only applies in certain circumstances. When processing is restricted, we are permitted and may store the personal data, but not use it.

If you want to stop receiving promotional emails from us and our partners or third-party, click on the “unsubscribe” link in the email. If you want to withdraw your consent about receiving any personalized offers, you may do so by changing your Account settings. If you do not want to receive notifications, you can turn them off by visiting your mobile device’s “settings” page.

6.2.6. THE RIGHT TO DATA PORTABILITY

You have the right to obtain and reuse your personal data for your own purposes across different services. The right only applies to information that you have provided to us.

You may request copies of your personal information that you have provided to us in a structured, commonly used, and machine-readable format.

6.2.7. THE RIGHT TO OBJECT

Individuals have the right to object to:

processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling);
direct marketing (including profiling);
processing for purposes of scientific/historical research and statistics.

6.2.8. RIGHTS IN RELATION TO AUTOMATED DECISION MAKING AND PROFILING.

If you do not want to be subject of profiling, you may opt-out in your Account settings.

6.3. THIRD-PARTY TARGETED ADVERTISING

If you chose opt-out from seeing “interest based” targeted web advertising, delivered by third parties, you may visit listed third-party websites. These websites are operated by third parties. We do not control or operate them.

Network Advertising Initiative Consumer Opt-Out Page
Digital Advertising Alliance Opt-Out Page
Your Online Choices

If you chose opt-out from seeing “interest based” targeted in-application advertisements, delivered by third parties, you may adjusting the ad tracking settings on your mobile device. Most modern mobile devices (iOS 6, Android 2.3, and Windows 10 and above) provide advertising identifiers. These identifiers have different names depending on the brand of mobile device. For example, they are called Google Advertising ID (GAID) on Android devices and on iOS, they are called Identifier for Advertisers (IDFA). These operating systems let you see your advertising identifier in the settings of your mobile device, and your control how it is used.

Please note that you may still receive advertisements from third parties within our Products even if you opt-out of targeted advertising but they will not be based on your activity across unrelated web sites or apps.

6.4. COOKIE TRACKING

You can set your web browser to warn you about attempts to place cookies on your computer or limit the type of cookies you allow.

In addition, your browser or device may offer settings that allow you to choose whether browser cookies are set and to delete them. For more information about these controls, visit your browser or devices’ help material. Certain parts of the Products may not work properly if you have disabled browser cookie use.

If you disable cookies, you may lose some of the features and functionality of our Services because the cookies are necessary to track and enhance your game activities.

7. THIRD-PARTY SERVICES AND ADVERTISERS

Our Products may contain advertisements from Third-Party Services, which are companies other than us,that may link to their own websites, online services or mobile applications. We are not responsible for the privacy practices or the content of these Third-Party Services. If you have any questions about how these Third-Party Services use your information, you should review their policies and contact them directly.

8. HOW LONG WE KEEP YOUR INFORMATION

How long we retain your information depends on why we collected it and how we use it. We store data as long as it is necessary to provide our services to you (performance of the contract), or until your account is deleted – whichever comes first.

In some specific cases it is possible to retain some information for a certain period after you have closed your account:

As necessary for our legitimate business interests, such as fraud detection and prevention, and security (multi-accounting, spam);
As necessary to comply with our legal obligations like tax, legal reporting, auditing;
Information you have shared with others (messages in message boards) may continue to be publicly visible on the Products, even after your Account is cancelled. However, attribution of such information to you will be removed. Additionally, some copies of your information (e.g., log records) may remain in our database, but are disassociated from personal identifiers;
As we undertake continuous measures to prevent any accidental or malicious data loss on the Products residual copies of your personal information may not be removed from our backup systems for a limited period of time;

9. SECURITY OF YOUR INFORMATION

We are continuously implementing and updating administrative (including appointment of Data Protection Officer), technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration.

Some of the safeguards we use to protect your information are firewalls, data encryption, SSL encrypted communication between client and server, Secure certificate keys, and information access level controls.

Please keep secure your login credentials, including either your login email and password or the social media account you are using to login. If you know or have reason to believe that your Account credentials have been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorized use of your Account, please contact us immediately at [email protected] with subject “Account Security”.

When you sign into your Account or enter payment information in payment processors’ page, we or our third-party payment processor use encryption to transmit that information.

While we take precautions against possible security breaches of our Products and our customer databases and records, no website or Internet transmission is completely secure. We cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur, and we cannot guarantee the security of your information while it is being transmitted to our Products.

10. DATA TRANSFER OUTSIDE EEA

Because of the global nature of our products and to provide better service we may transfer, store, and process information about players and visitors to our Products, including personal information, on servers and equipment, and with service providers based in and outside EEA (European Economic Area), like United States or Canada, for the purposes described and in accordance with this policy.

These data transfers are necessary to provide the services set forth our Terms and to globally operate and provide our Products to you.

The data we hold may also be processed by employees operating outside of the EEA who work for us or our partners and service providers. This staff may be engaged in, among other things, (i) the processing of transactions and your payment details and (ii) the provision of support services.

When we transfer your personal information internationally we will take reasonable steps to ensure that your personal information is treated securely, lawfully and in the manner we describe here. Please note that laws vary from jurisdiction to jurisdiction, and so the privacy laws applicable to the places where your information is transferred to or stored, used or processed in, may be different from the privacy laws applicable to the place where you are resident.

Where we transfer store, and process your personal information outside of the EEA we have ensured that appropriate safeguards are in place to ensure an adequate level of data protection.

11. CHANGES TO THIS PRIVACY POLICY

To comply with the latest legislations and to apply the best possible protection, We reserve the right to modify this Privacy Policy at any time in accordance with this provision.

If we make changes to this Privacy Policy, we will post the revised Privacy Policy on the Products and on this page, and update the “effective date” at the top of this Privacy Policy.

We will announce the changes by placing a notice on Products and within the games, or by sending a message to the email address we have on file for you. We may also publish additional notices on social network pages, and on other our websites.

If you disagree with the revised Privacy Policy, you may cancel your Account. If you do not cancel your Account before the date the revised Privacy Policy becomes effective, We will treat your continued use or access to the Products, websites or any other Services as acceptance of the revised Privacy Policy from their effective date as shown above.

12. CONTACT US

If you have any questions or complaints about this Privacy Policy or Our information handling practices, you may email us or contact us at:

Charaz support email

[email protected]

Charaz LLC

ANTARAYIN STR. 188/16 KENTRON

0018 YEREVAN ARMENIA

Terms of Service

Terms of service

I. PREAMBLE

1.Terms of Service complies to the local law. This Terms of Service are applied to all services, products, websites, games, content, together referred as “Products” and/or “Services”, managed by Charaz LLC.
2.These Terms of Service does not apply to any third-party services or websites linked from or integrated in any service or website of Charaz LLC. Such third parties have their own Privacy Policies and Terms of Service, which Charaz does not control in any way.
3.When these terms mention “Charaz LLC”, “Charaz” “we,” “us”, “our”, “ours” or “Administrator” it refers to the Charaz company.
4.By registering to Our web pages and applications, Users declare that they are aware, understand, and accept in full any and all of the following provisions of these Terms of Service. “Users” within the meaning of these Terms of Service are all individuals entitled to registration under the terms of Section II below.
5.All services, products, websites, games, content, together referred as “Products” and/or “Services” are owned by Charaz LLC, limited liability company registered according to the local law.
6.These current General Terms of Service have been drawn up by the Administrator and may be amended and/or supplemented only (a) by mutual consent of the User and Administrator expressed in written form, or (b) unilaterally by the Administrator. In the first case (a) the amendment has the force and effect only in relations between the Administrator and the specific User and does not apply to other Users. In the second case (b) the amendment enters into force for all registered Users after publication of the amendment. We may also publish additional notices on social network pages, and on other our websites.
7.Local law applies to these current Terms of Service and all relations between the Administrator and Users with relation to the use of our Products and other services provided by Us.
8.All claims relating to the use of our Products and/or arising between the Users upon and/or in connection with these Terms of Service, including disputes arising from or concerning their interpretation, invalidity, performance or termination of the relationship beThesetween the User and the Administrator, as well as discussions regarding filling gaps in the General Conditions or their adaptation to new circumstances shall be resolved by the local law.

II. TERMS OF REGISTRATION

1.The following individuals have the right to register to our Products:

a.(i) individuals who are at least 18 years of age (or respectively – are of legal age under the laws of their country of residence, from which they access our Products), and only on condition that these individuals are not placed under guardianship and/or whose capability is not limited in any other way;

2.Individuals who do not meet the above conditions are not entitled to registration to Our Products. By completing a registration to Our Products, each User states that they satisfy the mentioned requirements. If the administrator subsequently finds out that the User within the meaning of the preceding sentence is not eligible for registration, the Administrator may, without any prior notification to the User, cancel the registration and respective User account and take away all accumulated chips and/or virtual items associated with that User account at the time.
3.If a legal entity is registered, the registration should be carried out only by individuals who legally represent it. In the event that a person other than those mentioned in the previous sentence carries out the registration, that person as an individual shall incur all obligations relating to the registration.
4.We work constantly to improve our services and develop new features to make our Products better for you and our community. As a result, we may need to update these Terms from time to time to accurately reflect our services and practices. Unless otherwise required by law, we will notify you (for example, by email or through our Products) after publication of the amendment and give you an opportunity to review them. Once any updated Terms are in effect, you will be bound by them if you continue to use our Products. In the event that some of these conditions be amended and/or supplemented, and the User does not agree with it, the latter is obliged to inform in writing the Administrator of Our Products immediately or request from the Administrator to delete their registration and their account and incur all related potential adverse effects arising thereof (incl. the possible loss of virtual in-game currency). In case the User has not notified in writing the Administrator of disagreement and/or deletion of their registration or has not taken the necessary measures to remove their registration and account it is considered that the User agrees fully with the amendment and/or supplement of these Terms of Service. We will treat your continued use of Our Products or any online games of ours as acceptance of these changes from their effective date as shown above.
5.Registration to Our Products and its termination are voluntary (except for compulsory termination with punitive character – i.e. see Section § VII. “Ethics and User behavior” below) and depend solely on the will of the User.
6.Registration to Our Products is free. The only condition is to meet the User requirements and conditions within the meaning of these Terms of Service and declare full and unconditional acceptance of these Terms of Service.
7.In the process of registration all Users must complete a registration form with the minimum necessary and optional content. Proper completion of the minimum required content is a prerequisite for successful registration of the User. The fields with optional content are filled in upon the will and at the independent discretion of the User.
8.By registering Our Products each User declares that he/she agrees and does not object to the provision and processing of personal data provided in the registration process, or which they will subsequently provide – during the use of services provided by Our Products. For more details, please read our Privacy Policy.
9.Data provided by any User upon registration is considered complete and correct until proven otherwise. All Users registered to Our Products, are responsible for the veracity and the integrity of the data provided in connection with their registration. The Administrator reserves the right to edit the information provided upon registration by each User, to delete that part of it which in his own independent judgment is contradicting the rules of these General Terms and/or morals.
10.Some of the data provided by the User upon registration, the data from the profile of the User, as well as any other information that the Administrator possibly deleted under the previous provision, may be visible to other registered Users. For more details, please read our Privacy Policy.
11.The User has the right to change and update the personal information that is designated for the purpose of creating their profile at Our Products at any time. User’s right to make such changes is applied to the analogous application of the requirements mentioned above (including but not limited to: availability of minimum information, necessary requirements for the spelling and length of Username and more).
12.By registering to Our Products, each User states and declares to respect the personal space of other Users and not to make racist, xenophobic and discriminating statements and shall not (a) violate, impair or otherwise harm protected by copyright, trademark or other intellectual property rights of others; (b) reveal trade secrets, unless their own trade secrets unless the disclosure shall be made with the consent of the owner; (c) disseminate content that is offensive, offending public decency, indecency, pornographic, violent, obscene, provokes hatred and intolerance, aggressive or otherwise violates laws and/or protected rights and legal interests of other individuals; (d) distribute contents that contain viruses, Trojan horses, worms, time bombs or other computer programs, algorithms or computer practices that are likely to damage, disrupt or otherwise adversely affect the functional life of Our Products, the games offered there, as well as the technical means to access the Products by other Users. We are under no obligation to monitor User Content. In some cases, described in our Privacy Policy (most important to provide a safe environment to our users), we may monitor or disclose your information including user content. You should be aware of the potential risks of using a service which includes extensive User Content. User Content may be inaccurate, out of date or otherwise inappropriate. We cannot guarantee that Users will comply with our Terms of Service, rules or otherwise behave appropriately. You should not assume that a person is who he or she claims to be. In your own interests, you should not attempt to contact any User outside Our Products.

III. ACCOUNT

1.Upon successful registration to Our Products each User opens an account. “Account” within the meaning of the preceding sentence is the aggregate of data that the User provides for registration by which he is uniquely identified within the system of Our Products, including all acquired virtual items upon and/or in connection with the participation of Users in games offered within Our Products.
2.It is considered that the owner of the account is the owner and/or holder of the email used for the registration of the User and/or the social network account used to connect. Any possible written and/or oral agreements to the contrary have no binding effect to the team supporting Our Products.
3.Access to each account is carried out through your account with certain third-party social networking services, such as Facebook, Odnoklassniki, Vkontakte, Apple Game Center or Google.
4.Each User is responsible to create all necessary conditions for the application of high standards of information security so that third parties do not have unauthorized access to Our Products, using their account. To avoid misunderstandings the support team of Our Products undertake no liability associated with improper access to your account by anyone other than you and without your express consent, and/or as a result of such unauthorized access your account it is significantly altered, deleted or removed in any other way, or if the accumulated profits be used by a person without a right of access for purposes other than yours.
5.Also, the Administrator is not responsible if a third party acquires User’s username and uses it to get information, change or delete the profile of said User. In addition, the administrator is not responsible to the User in respect of direct, indirect, incidental damages including, but not limited to, damages by loss of profits, goodwill, loss of data or other losses as a result of:

i.use or the inability to use Our Products;
ii.statements or actions of any third parties in connection with the services on Our Products;
iii.any other issues related to the services offered on Our Products;

IV. PRODUCTS CONTENT

1.All games and services offered within the products, including its appearance, design, source codes, methods of construction and operation are protected by and subject to copyright and related thereto rights and are the exclusive property of the Administrator. Users can copy parts of the content solely for their personal use as far so that they do not violate any copyright protected brands and trademarks featured on Our Products. Saving of parts of the webpage without prior written consent of the Administrator, regardless of the form in which it is carried out, is forbidden.
2.All trademarks, logos, and characters featured on the site are either property of Administrator or used with the express consent of the owners of these trademarks, logos and signs. It is forbidden for Users to perform any action that may lead to a violation of intellectual property rights related to these trademarks, logos, and signs. In particular, in order to avoid misunderstandings, it is expressly stated that the provision of an opportunity to use the page and its contents by Users does not constitute any authorization or license to use the trademarks, logos, and signs posted on it.
3.Any attempts by Users to modify the content of Our Products are strictly prohibited, such as adding content which is not necessary for registration purposes and has not been approved in advance by the Administrator and/or changing the rules for participation in games, including by offering bets, within the meaning of the Russian Gambling Act and respectively any acts or omissions to act by Users that may result in any change to the non-gambling nature of the games offered on Our Products.
4.Our Products may contain links to other webpages, domains, mobile applications, social networks and other webpages, domains, mobile applications, social networks may contain links to Our Products. These other webpages, domains, mobile applications, social networks are not under the control of the Administrator and the team supporting Our Products, so the Administrator does not bear any responsibility for the security of operation and protection of personal data offered by such other third parties. Visiting these pages by links on Our Products shall be entirely at the responsibility and risk of each individual User.

V. PARTICIPATION IN GAMES

1.The games offered for use on Our Products are not considered ‘gambling’ under the Russian Gambling Act. All games available for use on Our Products serve for recreation and entertainment, a demonstration of dexterity and skills or are with cognitive purpose.
2.Using our products is free of charge. Our products offer different game modes. Participation in some of the game modes is free. In order to take part in other game modes on Our Products, various additional in-game contests, tournaments, as well as receive some additional functionalities, Users have to register an account and to use chips. The chips are a virtual in-game currency and do not have their own value in any other currency. They do not constitute a means of payment under the applicable law, but only virtual equivalent that pays for the use of the services in the games on our Products by each User. The chips associated with each User’s account do not bear interest, regardless of the period within which they have not been used by the User.
3.During the initial registration, the Users receive a certain amount of chips for free from the Administrator, and according to these Terms of use and the rules of Our Products they can receive bonuses of additional chips. The Users can buy additional chips as they wish.
4.Chips can be purchased through the provided payment systems through the form of buying chips included in the games. The variety of payment methods depends on the selected country and platform.
5.Exact details of payments are posted on Our Products and may be amended from time to time unilaterally by the Administrator. Any such amendment enters into force and becomes binding for the Users with immediate effect.
6.The Administrator shall not be liable if due to incorrect money transfer data entry, any payment made by a User is not validated to the accounts of the Administrator and consequently the User account of this person is not credited with the appropriate amount of chips. Due to the fact that payments are made through third-party payment systems, which are outside the control of the Administrator, it is possible that there is a period of time from the moment of payment by the User until the receipt of the corresponding amount by the Administrator respectively the subsequent credit of the User account with the respective amount of chips, the duration of which can not be foreseen. In connection with this, the Administrator cannot be held liable for any delays within the meaning of the preceding sentence, although in the period between the time of payment and the moment of crediting the account of the User with the appropriate amount of chips, the User will not be able to use that amount of chips.
7.The amounts paid are not recoverable in cash to Users. If a User is being sanctioned due to a game and/or behavior, and/or practices inconsistent with these Terms of Service, the Administrator is not obliged to transfer chips from the sanctioned User’s account to a new account, or to somehow compensate the owner of the account and/or chips associated with that account.
8.The Administrator has the right, at his discretion, not to offer any more functions which allow the players to create content. This also includes the right to remove the chat function in the lobby.
9.It is possible that a prize fund is formed when launching competitions and/or tournaments in any of the offered games. The prize fund is formed by the chips that each User has provided for participation in the tournament. The prize pool is split among the several first ranked Users, according to the details as set out in the rules for the launch of that specific tournament. Only registered Users are entitled to participate in tournaments’ registration under these Terms of Service.
10.Upon participation in games and tournaments offered by Our Products, in principle, there are no cash prizes. Distribution of merchandise is possible only in exceptional cases if it is provided by a sponsor for the purposes of that particular tournament or game. Possible profits from User’s participation in respective tournament, contest or game is a corresponding portion of chips from the prize pool – under the terms of that specific tournament, contest or game, eventually – merchandise prizes provided exclusively by a Sponsor and/or virtual goods – facilitation of participation of Users in specific games offered on Our Products.
11.Chips won by a User cannot be cashed and/or redeemed in any form by the Administrator and/or sold to other Users and third parties. Any such agreement between Users and/or third parties shall be deemed null and void will not be binding to the Administrator. The amount of chips owned by a User does not constitute a due amount towards Our Products.
12.Relations between the Sponsors of Products and the Administrator which are established upon replacing Users’ chips against merchandise and other rewards are not subject to these Terms of Service and are negotiated directly between the Sponsor and Administrator.
13.In the event of an account termination, regardless of the reasons, and in cases where Users have purchased a number of chips, but have not used them, the User is not entitled to claim a refund of any amounts already paid.

VI. ETHICS AND USER BEHAVIOUR

1. MULTI ACCOUNTING

Multi Accounting means registering of more than one account by one User. Multi Accounting is prohibited and subject to sanction by blocking and deletion of all registered User accounts without any notification. All accumulated chips and virtual items will be withdrawn from the User, without any due compensation. Penalties for violation of this rule apply no matter if the accounts are used effectively by the User who registered them or not. Entering the game by a single User simultaneously through Our Products and through our partners’ sites is prohibited. For the purposes of the preceding sentence “partner” are all the sites that link to content.

2. ACCOUNT SITTING

Entering with other User’s account (account sitting) is prohibited. Your game account is yours only and can not be used by third parties.

3. ACCOUNT TERMINATION

If an account is terminated, it cannot be brought back, regardless of the circumstances. Once terminated, the account is deleted from our databases permanently and irreversibly. In some specific cases it is possible to retain some information for a certain period after you have closed your account. For more details, please read our Privacy Policy.

BUGS AND BREACHES

A “bug” is considered to be a weakness or an honest mistake in the product code, which allows the User to benefit from the game in a manner which is not allowed, or an activity and/or which prevents the server, team and/or software to carry out the set and anticipated tasks.
If a User finds a bug in the game, they must immediately cease use of this bug, not disclose its existence and immediately notify the Administrator about it, pointing out the bug in question and its possible negative effects.
For the use and non-report of a bug, the User shall be sanctioned by deletion of the account and revocation of all available at the time chips and virtual benefits.
For direct entry into other User’s account without the knowledge of the owner (i.e. hacking) or indirect interference with the game of another User/foreign account and any malicious action against another person, the offender shall be sanctioned by deletion of the account and revocation of all available at that time chips and virtual benefits.
Upon a deliberate attempt to circumvent the system with the intent to impede the work of the servers, as well as an attempt to manipulate the codes of the game, the breaching party shall be sanctioned by deletion of the account.

5. SCRIPTS AND BOTS

Bots are automated scripts in any form, simulating activity in an account (not including the automated scripts of the game). The use of any bots and scripts is strictly prohibited and shall be punished by deletion of the account and revocation of all available at that time chips and virtual benefits.

6. ABUSIVE BEHAVIOUR

Being abusive towards others reduces the enjoyment from the game. When engaging in any kind of in-game communication, we kindly ask that you are respectful of others.

Here are some, but not all, behaviours that we consider inappropriate and will not be tolerated:

Hate speech, racism and other discriminatory language
Obscene or sexually explicit banter
Threats or harassment
Excessive swearing
Bullying
Belittling

If you encounter another player being abusive towards yourself or others, please let us know by using the report button inside the chat. Reports are reviewed by our trained moderators who will take appropriate action.

Consequences of misconduct: Abusive behavior can lead to temporary ban or even permanent game account closure. Making false reports can lead to the same.

7. BUYING, SELLING AND SHARING GAME ACCOUNTS

Selling, buying, sharing or giving game accounts to other players is against our terms of service and never endorsed. Never share your login credentials! An administrator will never ask about your username or password.

8. CHEATING

It is unacceptable to lose on purpose, communicating with your partner during play to expose your cards or any other behavior that is considered unlawful play. Such behavior can and shall be punished with a temporary ban or termination of the account.

9. OTHERS

Strictly prohibited are all and any forms of blackmail, insults, threats and/or discriminatory statements, which are made by and/or to Users and/or Administrators or team members of Our Products, as well as publishing and spreading of content, which is offensive, offending good manners, unworthy, pornographic, violent, inappropriate, provoking towards hate and intolerance, aggressive or in other way breaking the law and/or the protected rights and legal interests of other individuals, disturbing of other Users with the introduction of meaningless combinations of symbols, making deals and playing in a team with other players and forcing of partners to certain actions, making deals with other players using chat systems, offered by third parties, purposeful blocking of games and communication processes of any sort, influencing the end of the game with deals, program interventions and other illegal means.
Strictly prohibited is any violent behavior towards another User intending to delete their account or placing ultimatums to add account sitters, participation in games with more than one account, sharing a password or incitement to a violation of the Terms of Service of Our Products.
Users may not advertise on Our Products, whether under the form of use of avatars and/or other images of advertising nature, or the exchange of messages between Users whether carried out with the consent of the advertiser (owner of the advertised brand) or not.
Any violation of the prohibitions as per this section of the Terms of Service found by the Administrator shall be sanctioned by deletion of the User’s account, and withdrawal of all available at that time chips and virtual items associated with the account. In addition, the Administrator is entitled to receive compensation from the breaching party for any other damages suffered as a result of the infringement (including all eventually imposed fines and penalties by the competent authorities).

Admin Staff impersonation
Phishing other players’ accounts
Refund abuse
Knowingly exploiting a bug
Encouraging others to break the rules
Misuse of in-game chat for Spamming & Scamming

10. WHO CAN USE OUR PRODUCTS

We want everybody to use our products freely, but to provide better service and safe environment, there are some limitations For that reason, you must:

Provide accurate information about yourself.
Create only one account (your own) per game.
Not share your password, give access to your game account to others, or transfer your account to anyone else (without our permission).

We try to make our games broadly available to everyone, but you cannot use it if:

You are under 18 years old.
You are a convicted sex offender.
We previously disabled your account for violations of our terms or policies.
You are prohibited from receiving our products, services, or software under applicable laws.

11. WHAT YOU CAN SHARE AND DO ON OUR GAME

We want people to use our games to express themselves and to share content that is important to them, but not at the expense of the safety and well-being of others or the integrity of our community. You therefore agree not to engage in the conduct described below (or to facilitate or support others in doing so):

1. YOU MAY NOT USE OUR PRODUCTS TO DO OR SHARE ANYTHING:

That violates these Terms and other terms and policies that apply to your use of Facebook.
That is unlawful, misleading, discriminatory or fraudulent.
That infringes or violates someone else’s rights.

2.UPLOADING VIRUSES

You may not upload viruses or malicious code or do anything that could disable, overburden, or impair the proper working or appearance of our Products.

1.COLLECTING DATA

You may not access or collect data from our Products using automated means (without our prior permission) or attempt to access data you do not have permission to access.

We can remove content you share in violation of these provisions and, if applicable, we may take action against your account, for the reasons described below. We may also disable your account if you repeatedly infringe other people’s intellectual property rights.

Where appropriate, we will take steps to notify you when we remove your content for violating our Community Standards. We may not be able to provide notice in all cases, for example if we are prohibited from doing so by law or where it might harm our community or the integrity of our Products. To help support our community, we encourage you to report content or conduct that you believe violates your rights (including intellectual property rights) or our terms and policies.

12. THE PERMISSIONS YOU GIVE US

We need certain permissions from you to provide our services:

1. PERMISSION TO USE CONTENT YOU CREATE AND SHARE:

You own the content you create and share on Our Products you use, and nothing in these Terms takes away the rights you have to your own content. You are free to share your content with anyone else, wherever you want. To provide our services, though, we need you to give us some legal permissions to use that content.

INTELLECTUAL PROPERTY RIGHTS

Specifically, when you share, post, or upload content that is covered by intellectual property rights (like photos or videos) on or in connection with our Products, you grant us a non-exclusive, transferable, sub-licensable, royalty-free, and worldwide license to host, use, distribute, modify, run, copy, publicly perform or display, translate, and create derivative works of your content. This means, for example, that if you share a photo on our games, you give us permission to store, copy, and share it with others such as service providers that support any of our Products you use. For more details, please read our Privacy Policy.

1.LICENSE ENDING

You can end this license any time by deleting your content or when you ask us to delete your account. You should know that, for technical reasons, content you delete may persist for a limited period of time in backup copies (though it will not be visible to other users). In addition, content you delete may continue to appear if you have shared it with others and they have not deleted it. For more details, please read our Privacy Policy.

1.ADS AND SPONSORED CONTENT

Permission to use username, profile picture, and information about your actions with ads and sponsored content: You give us permission to use your username and profile picture and information about actions you have taken on our games, like game progress and points and account level next to or in connection with ads, offers, and other sponsored content that we display across our Products, without any compensation to you.

SOFTWARE UPDATE

Permission to update software you use or download: If you download or use our software, you give us permission to download and install upgrades, updates, and additional features to improve, enhance, and further develop it.

VII. LIMITED LIABILITY

1. The Administrator cannot give a guarantee that the services offered on Our Products, will at all times:

The Administrator cannot give a guarantee that the services offered on Our Products, will at all times:
be uninterrupted, timely, reliable and secure and will operate 24 hours a day, 7 days a week without being allowed technical and human errors;
provide at any time correct and reliable results.

2. The registration of a User to Our Products does not guarantee any special treatment by the Administrator. Users expressly agree that the Administrator does not control and is not obliged to exercise such control over (a) which Users access the products; (b) the content that each individual User has access to; (c) how Users interpret and comprehend the contents of the products accessed and/or (d) what actions or omissions may each User undertake as a result of his/hers access to the products and theirs contents. Therefore the Administrator cannot be held responsible for any adverse consequences which might affect one and/or more Users as a result of access to the products and use of the services offered thereon.
3. Products, services, content, website, and software of all kinds are offered to Users in the form in which they are available at the time, without taking any warranties – whether explicitly, or by implication – on their suitability for use or functional fitness to the objectives of each individual User.
4. The Administrator restricts to the full extent permitted by applicable law, liability for the accuracy, reliability, accessibility, universality, legality or operability of materials and/or services offered on Our Products. By using the Products each User understands and accepts that the Administrator is not responsible for any damages due to (a) use of the Products; (b) downloaded information contained on the Products; (c) unauthorized use of images, information or data by upload and/or download from the Products by other Users; (d) temporary or permanent inability to access Products’s content because of, including but not limited to, viruses, Trojan horses or other similar parasitic programs of destructive nature.
5. By accessing it, Users of the Products may have access to other domains, websites, mobile applications, social networks. These other domains, websites, mobile applications, social networks are not under the control of the Administrator and/or the Our Products. Unless explicitly stated otherwise, nor the Administrator, neither members of the team supporting Our Products warrant and declare any facts and circumstances in relation to other domains, websites, mobile applications, social networks, including in terms of information security and its character.

VIII. ADDITIONAL PROVISIONS

1. OTHER

1.If any provision of these Terms of Service be declared invalid or unenforceable by a competent court, arbitration or other competent authority, other provisions of the Terms of Service, as well as rights and obligations of the Parties based on these other provisions retain their effect. Null and void provisions shall be deemed unwritten in these current Terms of Service and should be replaced by the parties in good faith with applicable and mutually acceptable provisions with similar meaning and effect to that of the null and void provision.
2.The failure or delay of the Administrator to exercise their rights, right in default, judgment, agreement or other rights under these Terms of Service shall not constitute a waiver of any rights. Single or partial exercise of any such right shall not restrict a future full exercise and does not constitute a waiver of any other rights under these Terms of Service. All waivers or consents of the Administrator granted in these Terms of Service must be in writing.
3.These Terms of Service shall take effect and bind the parties thereto and their successors. Notwithstanding the preceding sentence, neither party will be entitled to transfer any part of its obligations under these Terms of Service without the prior written consent of the other party. This provision can not be interpreted and applied in a way that limits the ability of the Administrator to transfer their own rights and obligations to a related party, if necessary, or is prompted by reasons of convenience.
4.These Terms make up the entire agreement between you and us regarding your use of our Products. They supersede any prior agreements.
5.Some of the Products we offer are also governed by supplemental terms. If you use any of those Products, you will be provided with an opportunity to agree to supplemental terms that will become part of our agreement with you. To the extent any supplemental terms conflict with these Terms, the supplemental terms shall govern to the extent of the conflict.
6.If any portion of these Terms are found to be unenforceable, the remaining portion will remain in full force and effect. If we fail to enforce any of these Terms, it will not be considered a waiver. Any amendment to or waiver of these Terms must be made in writing and signed by us.
7.You will not transfer any of your rights or obligations under these Terms to anyone else without our consent.
8.These Terms do not confer any third-party beneficiary rights. All of our rights and obligations under these Terms are freely assignable by us in connection with a merger, acquisition, or sale of assets, or by operation of law or otherwise.
9.You should know that we may need to change the username for your account in certain circumstances (for example, if someone else claims the username and it appears unrelated to the name you use in everyday life).
10.We always appreciate your feedback and other suggestions about our products and services. But you should know that we may use them without any restriction or obligation to compensate you, and we are under no obligation to keep them confidential.
11.We reserve all rights not expressly granted to you.

2. CONTACT US

If you have any questions or complaints about these Terms of Service you may email us or contact us at:

Charaz support email

[email protected]

Charaz LLC

ANTARAYIN STR. 188/16 KENTRON

0018 YEREVAN ARMENIA

Cookie Policy

COOKIE POLICY

INTRODUCTION

We use cookies and similar technologies to help provide, protect, and improve our Products and Services. This policy explains how and why we use these technologies and the choices you have.

We do not use cookies for any purpose other than the ones listed here and in the Privacy Policy. By using our website or application, you agree that cookies may be placed on your computer or internet-enabled device.

WHAT ARE COOKIES?

A cookie is a small data file that is transferred to your device (e.g. your phone or your computer). The term may also be used to refer to other technologies that when employed in a certain manner may be able to track the online behavior of a web user.

We and our partners use a number of technologies to support and improve the gaming experience we offer. Some of these technologies are used to identify users when they are on Our Products and others may be used to track unique web users.

TECHNOLOGIES WE USE

We use cookies and other similar technologies. We and service providers acting on our behalf, like Google Analytics, store log files and use tracking technologies such as:

cookies, which are small pieces of data transferred to your mobile device or computer for record-keeping purposes;
web beacons, which let us know if a certain page was visited or whether an email was opened;
tracking pixels, which allow us or our advertising partners to advertise more efficiently and effectively;
local storage objects, which help us to reduce fraud, remember your in-game preferences and speed up load times, identify specific users and track whether they are logged in (Authentication);
mobile identifiers, which help us to identify specific users and track whether they are logged in (Authentication);

WHY WE USE THESE TECHNOLOGIES

We use these technologies for a number of purposes, such as:

To enable you to use and access the Products and Services;
To enable, facilitate and streamline the functioning of and your access to the Products;
To better understand how you navigate through and interact with the Products and to improve them;
To serve you tailored advertising;
To show you content (e.g., advertisements) that is more relevant to you;
To monitor and analyze the performance, operation, and effectiveness of the Products and advertisements;
To enforce legal agreements that govern use of the Products;
For fraud detection and prevention, and investigations;
For purposes of our own customer support, analytics, research, product development, and regulatory compliance;

THIRD PARTIES

We may also allow certain business partners to place these technologies on the Products. These partners use these technologies to:

help us analyze how you use the Products, such as by noting the third party services from which you arrived;
market and advertise our services to you on our products and third party websites;
help us detect or prevent fraud or conduct risk assessments;
collect information about your activities on the Products, other sites, and/or the ads you have clicked on;

For example, to help us better understand how people use the Products, we work with a number of analytics partners, including Google Analytics. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-Out Browser by clicking here.

Third parties may also use such tracking technologies to serve ads that they believe are most likely to be of interest to you and measure the effectiveness of their ads both on the Products and on other websites and online services. Targeting and advertising cookies we use may include Google, and other advertising networks and services we use from time to time.

SOCIAL PLUGINS AND BUTTONS

We may use social plugins provided and operated by third parties, such as Facebook’s Like Button. As a result of this, you may send to the third party the information that you are viewing on a certain part of the Products. If you are not logged into your account with the third party, then the third party may not know your identity.

Social Buttons for third-party social media sites are used to enable our users to share or bookmark web pages. We cannot prevent these sites from collecting information about you.

To understand how third-party social media sites use information about your activities on our website and the internet, please read their respective Terms of Use and Privacy Policies.

YOUR CHOICES

Most browsers automatically accept cookies, but you can modify your browser setting to decline cookies by visiting the Help portion of your browser’s toolbar.

Your mobile device may allow you to control cookies through its settings function. Refer to your device manufacturer’s instructions for more information.

If you choose to decline cookies, some parts of the Products may not work as intended or may not work at all.

Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari

If you chose opt-out from seeing “interest based” targeted web advertising, delivered by third parties, you may visit third-party websites listed below. These websites are operated by third parties. We do not control or operate them.

Network Advertising Initiative Consumer Opt-Out Page
Digital Advertising Alliance Opt-Out Page
Your Online Choices

If you use our website without opting out, it means that you understand and agree to data collection for the purpose of marketing ads to you.

CONTACT US

If you have any questions or complaints about this Cookie Policy you may email us or contact us at:

Charaz support email

[email protected]

Charaz LLC

ANTARAYIN STR. 188/16 KENTRON

0018 YEREVAN ARMENIA